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4 pain points for high-risk businesses

4 pain points for high-risk businesses


Faye Duncan


18 Dec 2023

Read time

4 Minutes



It’s no secret that running a business comes with its fair share of challenges – but running a high-risk business can take those challenges to the next level.

Here we’ll explore the key pain points of a high-risk business and share some tried and tested strategies on how to overcome them.

Key challenges for a high-risk business

Let’s begin by addressing what those high-risk business problems are.

1.     Navigating regulatory requirements

High-risk businesses often face a tangled web of regulations and compliance issues. Whether it’s legal restrictions, industry-specific guidelines or cross-border protocols, staying on the right side of the law can feel like a constant uphill battle.

2.     Keeping chargebacks at bay

Chargebacks can be a significant pain point for high-risk businesses. Customers disputing transactions, whether valid or not, can lead to financial losses, reputation damage and operational headaches. Managing chargebacks to resolve disputes promptly is a must.

3.     Building trust

High-risk industries are often met with skepticism. Winning the trust of customers and partners can be difficult, especially when your business operates in an environment where trust is hard to come by.

4.     Security concerns and fraud risks

In the online realm, high-risk businesses are prime targets for cyber threats and fraud. Maintaining the security of sensitive data and transactions is an ongoing challenge that requires constant vigilance.

How to combat these challenges

All that being said, just because there are business issues to deal with, doesn’t mean they can’t be overcome. Here are our top tips on tackling the four key pain points.

1.     Invest in expert guidance

The regulatory landscape can be tricky to navigate, so don’t hesitate to seek expert advice. Hire professionals who specialise in the legal and compliance aspects of your industry. This investment will pay off in peace of mind and a smoother operational journey.

2.     Implement effective chargeback management

Develop a proactive approach to chargeback management. Monitor transactions, address customer concerns promptly and implement preventive measures to reduce the risk of chargebacks. Having a solid system in place will save you time, money and headaches in the long run.

Example of a chargeback alert notification

3.     Be transparent and communicative

Building trust starts with transparent communication. Be open about your business practices, share success stories and address concerns head-on; this also includes being clear about your shipping and returns policies and any additional costs. Establishing credibility in the market is a gradual process, and consistent communication is key.

4.     Prioritise cybersecurity

Protecting your business from online threats is non-negotiable. Invest in robust cybersecurity measures, stay updated on the latest security technologies and educate your team about potential risks. A secure business not only safeguards your data but also earns the trust of your customers.

What’s the biggest challenge for most businesses when going online?

Moving a business online opens up a world of opportunities, but the biggest challenge is often adapting to the fast-paced and ever-changing digital landscape. High-risk businesses must not only contend with their industry-specific challenges but also keep up with the dynamic nature of the online world.

Implementing a digital-first mindset is essential. Invest in digital marketing strategies, optimise your online presence with a mobile-first approach and stay agile in response to market trends. Make the most of data analytics to understand customer behavior and tailor your strategy accordingly. Being aware and adaptable to the online shift will set your high-risk business on a path to success.

How can Total Processing help you overcome these challenges?

Here at Total Processing, we specialise in providing payment solutions for high-risk businesses. Our very own expert, Martin Brindley, said: “We understand the challenges that specialist sectors face and appreciate how frustrating it can be without the right support. That’s why we’ve created a platform that doesn’t just accept high-risk businesses, but helps them succeed.”

Just some of the tools and features you can benefit from include:

  • High-risk merchant account with smart dynamic routing to help keep your approval rates high.
  • Chargeback alerts so you can act fast before they become a chargeback and get the issue resolved.
  • Fraud suit complete with 120 tools including blacklists, 3D Secure 2.0 and card verification checks.
  • Payment experts on-hand to guide you through your challenges.
  • A unified platform with real-time insights to help you keep track of all your transactions and customer behaviour.

In the end, every business journey is a unique adventure. While high-risk businesses may face a steeper climb, the view from the top is all the more rewarding. By tackling challenges head-on and implementing strategic solutions, your high-risk venture can thrive in the face of adversity. So, go ahead – conquer those pain points and make your mark in the world of high-risk business!

Reach out to our experts today to get on board.

Martin Brindley author bio

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