Virtual
Terminal
Payments

Take card payments securely on any device. Allow customers to pay anytime, anywhere with direct-to-customer sales channels.

No Set-Up Fee

We don’t charge set-up fees, so getting started is quick and easy.

Secure Processing

Tokenised payment data is protected with PCI-DSS compliant data security to minimise fraud.

Real-Time Reporting

Discover in-depth customer insights with real-time payment data.

Efficient Software

Accept all major credit cards and debit cards securely with our easy-to-use Total Control software.

Remote Online Payments

Discover a variety of virtual payment options for your business and process payments remotely from any device.

Merchant Virtual Terminal

Swiftly take payments over the phone or any device with an Internet connection.

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For One-Time and Recurring Payments

Take one-off payments in just a few taps. Simply enter your customers’ card details into the virtual terminal and click take payment – done! Recurring payments are just as simple. Manage your customer’s scheduled transactions, and securely store your customers’ details on file via Total Control.

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Automated Receipts

Receive confirmation of payment immediately and issue a digitised receipt to your customer’s email address without any added clicks.

Pay-By-Link

Take payments with just a link – delivered straight to the cardholder across multiple touchpoints for added convenience.

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Step 1: Create a link

Set up your payment link quickly and easily – Everything you need is pre-built within one platform, giving you complete control over the payment journey.

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Step 2: Share the link

Send the payment link directly to customers via SMS or email from Total Control with Strong Customer Authentication. These are securely fulfilled within a smart checkout that matches your brand.

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Step 3: Receive payment

Track the status of a payment link with notifications that update in real-time on our transaction timelines and watch your customer retention grow.

Get More From Phone Payments

Make 100 Calls per minute

Expand your reach with an outbound IVR service that can make up to 100 calls per minute.

Dedicated Phone Numbers

Choose a dedicated phone number to reach a wide range of customers and lead them through an intuitive caller flow.

SMS Delivery Reports

Measure customer engagement with real-time monitoring of payment requests delivered via SMS.

HLR Screening

We regularly screen customer details to remove unnecessary or inactive phone numbers from your IVR Schedule.

Learn more about our Card Reader and EPOS Solutions

IVR
Payments

Reduce business costs with unassisted outbound and inbound IVR services.

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Automate outbound and inbound IVR calls to connect with customers and take remote payments.

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Guide your customer through the call flow with control and flexibility over the tone of voice and payment fulfilment options.

Payment Request
Management

  • Follow up on unfulfilled payment requests with 'resend', 'copy' or 'disable' features across single or consolidated payment links within Total Control.
  • Extend the reach of your request by embedding payment links directly into social media or QR codes.
  • Monitor the efficacy of your payment link solution with revenue insights in Total Control.

Payments Made Real

Our mission is to be the most customer-focused payments company in the world.

Could not be happier

Could not be happier with the service and professionalism of the firm. They guided me through the benefits of their diverse banking platform and how they can increase my approval rates due to operating in various countries.

Mike, Director at Solvera Solutions

Frequently Asked Questions

You can take payments from your customers faster and easier with a virtual terminal (or card terminal) over the phone. You won’t need to wait up to 30 days for an invoice or until your customer makes a payment in person. Instead, you can easily sign into a virtual terminal, take a customer’s card details over the phone and quickly enter them into the system for a quick and secure payment.

You will be able to take payments from customers using all the main credit cards and debit cards, including Visa, MasterCard, Maestro and American Express.

We have a range of merchant services that allow you to take card payments in a variety of ways.

Card machines: Take payments from a POS card reader at your till or reception, around your restaurant or whilst you are out on the road, with our choice of point-of-sale card reader machines.

Payment gateway: Take card payments through your website online, in-store or over the phone with our payment gateway.

Online Payments: Enjoy seamless debit or credit card processing on any device with our online payment services.

The virtual terminal is equipped with the latest security, giving you peace of mind. In addition, all of our phone payments systems are PCI-DSS compliant. PCI compliance is the security standard endorsed by credit and debit card companies, such as Visa and Mastercard, and ensures you have the right controls in place to protect yourself and your customers when they pay.

For a quote, fill in our Get A Quote forms with your details and we will get back to you quickly. Or, if you would prefer, give us a call on 0330 041 4762.

Yes, you can turn any payment link into a QR code. Total Control doesn’t offer built-in QR-code functionality yet, but you can paste the link into any 3rd-party QR-code generator.

Your payment details are delivered to email and/or SMS if Auto Send is set to true on the Pay-by-Link form. If the Pay-by-Link form has Auto Send set to false, the payment link is generated within the frame but requires manually forwarding to the customer through internal channels.

We care deeply about our customer service and how we can support our clients. If you’ve ever struggled to understand an issue to do with virtual terminals or taking card payments over the phone, we will dedicate the time to help you learn the necessary information and how you can use this information to grow as a business.

With our payment gateway and access to multiple acquirers, we can offer a multitude of payment solutions to save you money, and to make taking payments over the phone easier, stress-free and streamlined.

If there’s something specific you need to integrate within a billing platform to customise and accept virtual terminal card payments, or if you want to tailor your recurring billing in a specific way, we can work on an FCA-obligated package that no other online payment service provider can quite match. Even the big players.