Compile your defence with Total Defender’s simple document upload tool.
Total
Defender
Defend chargebacks with a unified approach to fraud through Total Defender.
Reduce
Costs
Tackle undefended chargebacks and high-risk transactions with ease in Total Defender.
Stay in
Business
Quickly remedy pre-chargeback transactions using preventative data from our acquiring network.
Safer
Checkouts
Identify abnormal behaviours and monitor risky transactions through our fraud and risk suite.
Higher
Win Rates
Boost positive outcomes against disputes with a streamlined approach to chargebacks.
Your 2-Click
Defence Against Fraud
Total Defender In Action
A unique, quick and simple response to chargebacks.
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Create Your Defence
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Real-time Updates
Click Defend to begin tracking your defence in real-time with clear status updates directly within Total Defender.
Chargeback Alert
Management
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Handle disputes quickly with a streamlined de-escalation process.
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Minimise further costs to processing and quickly refund or reverse transactions categorised as high-risk.
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Reconcile disputes to previous alerts with simple actions that amend your dispute case.
Actionable
Risk Data
Take action to prevent chargebacks with consolidated risk data in Total Defender.
TC40
TC40 alerts are sent by the issuing bank when a customer makes a fraud claim.
ETHOCA Alerts
Receive direct-from-source issuer data with Ethoca Alerts and drastically reduce the time it takes to be alerted of confirmed fraud.
SAFE
Receive pre-risk data with SAFE alerts. Get notified when a customer makes a fraud claim with their issuing bank.
Total Transparency
with Total
Defender
Understand every fee associated with your chargeback alerts. Communicate directly with issuers to ensure your response to fraud is effective.
All-In-One
Risk Management
Discover every tool against chargebacks —before they can become a risk to processing.
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Complete Visibility
Download your chargeback defence to receive a complete overview of your customer’s transactions.
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Defence Customisation
Strengthen your defence at any time by adding or replacing any evidence to your chargeback case.
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Dynamic Alert Filtering
Find what you need quickly. Filter your chargeback data by dispute type and status with our quick search tools.
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Trackable Changes
Monitor your chargeback defence directly within your Total Defender dashboard with automated and clear-to-read case updates.
See How Much You Can Save
with our Fraud Suite Today
Payments
Made Real
Our mission is to be the most customer-focused payments company in the world.
Dally and the team offer quick and reliable support, including the production of new reports and data which has helped to identify patterns and improve payment rates.
Olivia Roberts - Jarvis Insolvency