Merchant Client Support Role

Support to our corporate customers and processing partners relating to Total Processing Gateways

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Your role at Total Processing

We facilitate online payments for eCommerce businesses across all market sectors, including those classed as high risk industries. Our merchant services allows our business clients to take secure card payments via online websites, over the telephone and face to face, offering peace of mind to both the business and their customers with each transaction.

Responsibilities

You will provide an exceptional standard of support to our corporate customers and processing partners relating to Total Processing Gateways. You will be responsible for providing 1st and 2nd line support to our customers including handling complex incidents.

The position ideally suits an individual who is looking to further their career, who is open to being directly responsible for vendor relationships and direct client Merchant Accounts.

Requirements

Competent in the use of office IT systems, including email, word processing, spreadsheets, as well as customer databases.

We are looking for self-motivated, career minded person looking make a difference with a company with the ability to build and shape their own career.

About Us

Founded in 2016, we strive to provide the highest standards of service and security to the payment market. Headquartered in Manchester, our team of experienced professionals aimed to help others avoid the many complex and unnecessary problems in payment processing, making taking payments as seamless and securely as possible.

Total Processing is every day falling in love with its customers and not its products. We consistently find ways how best to serve our coustomer keeping abreast with the latest payment processing technologies.

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