As one of the key founders to the business, Alex recognised a gap in the market. The payments market had become complex and mis-leading. With a clear vision of improving service and solutions, Total Processing was created.
Head of operations
Only happy if clients have the right solutions. David hails from a well established history of banking and finance. Coupled with his in-depth knowledge of the payments industry, there’s certainly a solution he can provide.
Katrina is the problem solver of the firm, no mountain too high & no rough too tough. As head of accounts, financial management & human resources, Katrina keeps the business running smoothly and everybody happy.
John can juggle standing on his head, we’ve seen him do it! This man is a key account manager and deals with our more bespoke accounts. Johns customer service record is impeccable as is his work ethic-he won’t rest until you’re satisfied.
Compliance & Legal
Sarah maintains compliance within the firm as well as new and existing accounts. If there’s a legislation within your field of acquiring payments, she’s aware of it. Coming from a banking background the knowledge of do’s and don’t lie within.
Peter produces results, reproducible results, assisting with the technical department his university qualifications speak for themselves. There’s not a plug-in for a payment he can’t design or an integration that will stop him.
Steph handles account management and administration within the company, we’d really be lost without this one. She’s involved in all areas of the firm and so is familiar with all processes, tasks and methods. If there’s someone who knows it all..